Registration confirmation

Your completed registration and successful payment will be automatically acknowledged via email with confirmation attaching a tax invoice and receipt. If your email does not come through to your inbox, please check your junk mail settings. Your registration will only be confirmed upon full payment of fees.

Name badge

Each delegate will receive a name badge when they check in at the registration desk. The badge will be your official pass to obtain entry to all sessions and included social functions. You are responsible for having your badge clearly visible at all times and must be clearly visible at all times to obtain entry to all sessions and to social functions. The Conference Managers expect appropriate behavior from delegates and reserve the right to revoke the name badge and privileges of anyone behaving in an inappropriate manner.

Credit card

Attendees can select to pay via credit card upon registration, which is the Conference’s preferred method of payment. Accepted credit cards are MasterCard, Visa and American Express. Please note all transactions by credit card will appear on your statement as payment to ‘Conference by Arinex’.

Payments by credit card will incur the following fees to cover administrative costs to process the payments and account reconciliations, transaction processing fees and compliance and security costs:

• Visa and MasterCard – 2.2%
• American Express – 3.0%

Bank transfer

Payment by bank transfer will be available from the registration open date and will close two months prior to the Conference. Attendees will receive an invoice for the registration fee within their registration confirmation email that is sent upon completion of the registration form. Payment is required within 14 days from the date of invoice.

Registrations with outstanding payments over 14 days will be advised of cancellation if payment is not received within seven days of notification.

Cancellations must be notified in writing to the Conference Managers by emailing register.isss2025@arinexgroup.com.

Cancellations on or before Monday 4 August 2025 will incur a A$150.00 cancellation fee.
Cancellations from Tuesday 5 August 2025 to Sunday 17 August 2025 will incur a 50% refund of fees paid.
Cancellations on or after Monday 18 August 2025 will receive no refund.
Social function tickets are non-refundable from Monday 18 August 2025.

This information is correct at the time of publishing. The Conference Managers reserve the right to delete, modify or alter items or to delete, modify or alter any aspect of the Conference program, and delivery at their sole discretion and without notice. Neither the host organisation(s) nor the Conference Managers will accept any liability for any loss or inconvenience caused to any party consequent to such changes.

The Conference Managers reserve the right to use any recordings whether audio or video and/or any photographs taken at any stage during the Conference for continued learning, promotional, advertising or reporting of the Conference and/or its content at their sole discretion.

The Conference Managers of ISSS 2025 (the “Event”) reserve the right to remove from the venue/Event at any time any attendee deemed to be causing, or potentially causing, a disturbance or exhibiting disruptive or inappropriate behavior. Such removal does not constitute a right to refund of any fees paid. Please view the Code of Conduct which all attendees are expected to comply with.